Privacy Policy

EFFECTIVE DATE: July 27, 2022

INTRODUCTION

Grow Progress, Inc. (“Grow Progress” (or “we” or “us” or “our”)) cares about your privacy and the security of your data, and we want you to understand how we collect, use and disclose your information. Our Privacy Policy discloses our privacy practices regarding your access to and use of our products, and underlying software, including products that you may access when we provide professional services, the growprogress.ai website, our communications, software applications we own and operate, and any other associated services (“Grow Progress Products”). This Privacy Policy governs Grow Progress’s collection of information from you through your use of Grow Progress Products. Please read this Privacy Policy carefully so that you understand our online privacy practices. By using Grow Progress Products, you agree that your use of Grow Progress Products, and any dispute over Grow Progress’s online privacy practices in connection therewith, is governed by this Privacy Policy and Grow Progress’s Terms and Conditions. By using Grow Progress Products, you agree that any processing of Information in connection with your use of Grow Progress Products, and any dispute over our online privacy practices in connection therewith, is governed by this Privacy Policy and the Terms and Conditions. To the extent that the terms of this Privacy Policy or the Terms and Conditions conflict with the terms of any written agreement entered into between you (or your employer, or an affiliate of your employer, as the case may be) and Grow Progress governing the use of Grow Progress Products, the terms of such written agreement shall prevail. 

As used in this Policy, the term “personal information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual. Even in the absence of a full name, certain pieces of information, such as demographic information, a mailing address or other location information, or even IP addresses, may be considered personal information.

Any personal information provided by you is kept strictly confidential and is used by Grow Progress only as described in this Policy.

Please direct questions about privacy issues to: privacy@growprogress.ai

INFORMATION WE COLLECT

We collect information about you in the following ways:

Automatically when you visit our site or use our services This could include what you view on our site; the date and time of your access; how long you use our site or services; the type of web browser you are using; the type of device you are using; your Internet Protocol address; and other geolocation, Internet, or other network activity data. The information we collect can vary depending on your browser and device settings.

Directly From You This might include information that falls within the following categories: (i) identifiers, such as your name, email address, mailing address, (ii) demographic characteristics, such as age and gender, (iii) professional information, (iv) commercial information, and (v) any other information you provide to us. We may collect additional information about you when you respond to our surveys, provide us with data, contact us, or in other circumstances described in this Privacy Policy.

If we are administering a survey, we may collect personal information from your individual responses in connection with that process. Information we collect from survey respondents may include, without limitation, personal information, demographic information, information about past purchases or product/service preferences, and professional or employment-related information.

In connection with the surveys and studies described above you know what information we collect because you provide it to us directly. If you participate as a respondent you acknowledge and agree that your participation is completely voluntary, and that our use of your personal information is carried out with your consent.

From Third Parties This may include information about you that we license from private sources, obtain from public sources, or receive from clients and users of our services. Customer data is the sole property of our clients, and the rights we have to that data are the rights that they grant to us. When we process data on behalf of customers, we use and share that data at their request. The personal data clients provide is subject to the privacy policies of the entities that collected or shared that data. Additional personal data that we access may come from public sources. When we use such data, we do so in a manner that is consistent with the restrictions placed on that data by the entity that released it and in accordance with applicable data privacy laws. Additional personal data may be licensed from private sources. Such public and private data is subject to the terms of use and privacy policies of the entities that released the data or licensed the data to us. When we process such data, we remain in compliance with the restrictions placed on that data by the licensor in accordance with applicable data privacy laws. In those cases where Grow Progress determines the purposes and means of the processing of personal data, Grow Progress acts as the controller for that information. Examples of public sources include census information, property records, assessor information, telephone directories, voter data, and web directories and information. As for information we receive from clients, an example may be a client that has information about your membership in their organization and activity taken with that organization, like volunteering or donating in the case of some non-profit or labor organizations or including purchases, returns, etc. in the case of retail enterprises. When we work with such a client, we may use that information in combination with other data.

When we use any third-party-owned data we rely on that third party to tell us how their own privacy policies limit our use of personal data, consistent with our contracts with that third party. These third parties are responsible for determining the privacy and protection of their data, and any inquiries about the use of your data by that third party should be directed to them in those cases where Grow Progress is not the controller of the data. If an inquiry should be directed to a third party, we will let you know.

HOW WE USE YOUR INFORMATION

Grow Progress Products may involve the measurement of public opinion in order to inform how and to whom organizations such as private companies, non-profit organizations, and advocacy organizations communicate with customers, constituents, members, or the public overall. 

If you are a respondent to our surveys, we may share personal information associated with your survey or research study results with our clients. This is done on an aggregate and anonymized basis, unless we have your express consent. While we may help our clients identify desired audiences, the messages they convey to these audiences are their responsibility; our clients don’t speak for us and we don’t speak for our clients.

We may also share your personal information with our service providers, such as parties assisting us with programming a survey or cleaning data, or other third parties as necessary to run our business, subject to appropriate confidentiality and security agreements between Grow Progress and such service providers or other third parties.

Otherwise, Grow Progress will not disclose personal information collected by or provided to GP without your express consent, unless required or permitted by law or court orders to disclose personal information, if required to bring legal action against someone who may be violating their agreement with us or who may be causing injury to or interference with the rights or property of Grow Progress or a third party, or in the event of a sale, merger, liquidation, dissolution, financing, or reorganization.

If you are a customer or user of our products and services, Grow Progress uses the information it collects from you in a variety of ways. We may use your information to contact you for customer service purposes, to inform you of important changes and additions to Grow Progress products and services, to provide you with updates on new data, products, events, invitations to participate in surveys, or messages from partners, and to provide or deliver any other communications that Grow Progress believes may be of interest to you. For US residents, we undertake marketing only in compliance with the CAN-SPAM Act or other applicable law. For EU residents, we undertake marketing only with your affirmative consent and in compliance with applicable data privacy laws. We may also use your identity and contact Information for administrative or auditing purposes, to verify that our internal processes function as intended and comply with legal, regulatory and contractual requirements, fraud and security monitoring purposes, including, for example, to prevent cyberattacks, and sending you administrative notices, offers, and requests for feedback. We may use your information for research and development purposes, including to improve our site, services, and customer experience; to maintain the accuracy of our data, understand our customer demographics; and for other research and analytical purposes. We use your information to comply with applicable legal or regulatory obligations, including to respond to a subpoena or court order; to cooperate with law enforcement or other governmental investigations; and as part of legal proceedings; or for the general protection of you, us, or others.

DATA SECURITY AND YOUR CONTROLS AND CHOICES

We retain Information for as long as needed or permitted in light of the purpose(s) for which it was obtained, consistent with applicable law. ​​We protect personal data when it is stored or processed by Grow Progress, and we ask third parties acting on our behalf to protect personal data in accordance with this Privacy Policy and to implement comparable practices.

We have put in place reasonable controls designed to help safeguard the Information we collect on Grow Progress Products and in support of our services. However, no security measures are perfect, and we cannot assure you that Information that we collect will never be accessed or used in an unauthorized way. To further protect your data, we recommend that you use complex passwords for any accounts you have with us where password protection is offered as an option. Please do not use the passwords you use for Grow Progress Products for other services or share passwords with unauthorized persons.

If you do not wish to receive communications from Grow Progress or would like to access, correct, or delete the personal information we possess, contact us at privacy@growprogress.ai. Please note that even if you opt out of receiving marketing communications from us, we may still send you communications about your account or any products or services you have purchased from us, and we will still respond to your inquiries and requests for information.

We and our service providers use cookies and other mechanisms to track information about your use of our site and services. We or our service providers may use cookies to track visitor activity on our site and services. A cookie is a text file that a website transfers to your device for record-keeping purposes. We or our service providers may use cookies to track user activities on our site and services, such as the web pages you view and time you spend on those pages. We or our service providers may combine this information with other information we collect about you. The help section on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. It is possible at some point that visitors to our site and users of our services who disable cookies may not be able to browse certain areas of the site or services. Clear GIFs are tiny graphics with a unique identifier, similar in functionality to cookies, which are embedded invisibly on web pages. Clear GIFs are also known as web beacons, web bugs, pixel tags, or action tags, among other names. We may use them in connection with our site to perform functions like tracking the activities of visitors to our site, helping us manage content, and compiling statistics about usage of our site or services. We or our service providers may also use clear GIFs in emails to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded. We or our service providers may use embedded scripts, which is code designed to collect information about how visitors interact with a website, such as the website which linked them to our site. We may use providers, like Google Analytics, to evaluate the use of our site and our services. We or our service providers use automated devices and applications to evaluate use of our site and services and to help us improve our site, services, performance, and user experiences. These entities may use cookies and other tracking technologies, such as web beacons or clear GIFs, to perform their services.

CHANGES TO THIS PRIVACY POLICY

This Policy may be changed at any time. If and when changes occur, we will post the new Policy on this page, change the date at the top of the Policy, and otherwise notify you as appropriate.

MINORS

We do not collect personal data from any person we know to be under the age of 13. If we unknowingly receive personal information from a child under 13 years of age, we will promptly delete any such information. 

INFORMATION FOR CALIFORNIA RESIDENTS

This California Privacy Rights Notice is applicable to California residents only, and is intended to supplement, not replace, our Policy. This California Privacy Rights Notice is not intended to apply to personal data we collect about our employees, applicants for employment, or contractors in the employment context. 

You have the right to know the categories and specific pieces of personal information we have collected about you. You have the right to know the categories of personal data we have collected, the categories of sources from which the personal information has been collected, the business or commercial purpose for collecting or selling personal information, the categories of personal data we have shared, and the categories of third parties with whom we share personal information.

You also have the right to request deletion of personal information we’ve collected or maintain. You also have the right to designate an authorized agent to make a request under the CCPA on your behalf. To designate an agent, we require verification via a written authorization from you. Please note, however, that our deletion of your personal information may negatively affect our ability to provide you with services or your ability to participate in research. We may ask you to provide additional information, such as your name, email address, or other basic personal information about you that we already have on file, in order to verify who is making the request. Please note that any requested disclosures will only apply to the 12-month period preceding the request, and you are entitled to request disclosure regarding your personal information twice in any 12-month period.

To exercise these rights please contact us as provided below.

We will not discriminate against individuals for exercising their rights under CCPA.

INFORMATION FOR USERS IN EUROPE

Our website, products, and services may be accessed abroad. Individuals in Europe have certain data subject rights which may be subject to limitations and/or restrictions. Provided you verify your identity as requested by us and we are the data controller, these rights may include the right to: (i) request access to and rectification or erasure of their personal data; (ii) obtain restriction of processing or to object to processing of their personal data; and (iii) data portability. If you wish to exercise one of the above mentioned rights, please contact us as provided below. We will comply with your request within 30 days of the day on which you verify your identity. If we are the data processor, we will let you know that we are only the data processor and we will notify the appropriate third party data controller, which in many cases will be our customer or vendor. Individuals in Europe may also have the right to lodge a complaint about the processing of their personal data with their local data protection authority.

We are always open to dialogue to resolve issues. If your concerns cannot be resolved, we can enter into appropriate third-party neutral dispute resolution. If you need to reach us about a privacy or data protection issue, please contact us as provided.

CONTACT US

If you wish to access or request changes to any of your personal information, or to express any questions or concerns about this Policy, you may contact us. Please be sure to specify the reason for your communication.

Email: privacy@growprogress.ai